Find Answers To Frequently Asked Questions
Can I change an order once it has been processed?
Unfortunately, once an order is placed it will be prepared for delivery. Please email us immediately at firstname.lastname@example.org to inquire, however changes are not guaranteed.
Can I use a promo code on a sale item?
Promo codes are valid on non-sale items only.
Are Noa Kai swimsuits eco-friendly?
We manufacture by hand in eco-friendly facilities that reduce material waste and use less water and energy during production.
Where are Noa Kai swimsuits manufactured?
We manufacture around the world but mainly in Colombia. We use high quality fabrics from many parts of the world with a strong focus on Colombian and Brazilian origin.
Do you sell wholesale to boutiques or online retailers?
Yes, we do. Please reach out to email@example.com with your boutique or online store name, website, social handle, and phone number.
What size is right for me?
Please visit our sizing chart here.
Do you ship internationally?
Yes, we do. We also offer FREE shipping to Canada for orders over $100.
Shipping rates vary per country and are calculated at checkout. Please note, international packages may be subject to duties and taxes not included in the price of purchase. Customer is responsible for any duties and taxes associated with any order.
How can I track my order?
After the item has been shipped, you will receive a tracking number by email.
What currency does Noa Kai use online?
noakaiswimwear.com prices are displayed in USD. Shipping estimates are also shown in USD.
Can I become a Noa Kai brand ambassador?
Wow, thanks for the love! Please reach out to firstname.lastname@example.org with your name, website or social handle, and location. If our brands align, we will send you an ambassador package including personalized promo code for you to share with your followers. In the meantime, share your tropical pics and tag @noakaiswimwear.